Shipping policy

Which countries/regions do we ship to?

We use DHL/UPS/FedEx for shipping. Currently, we ship to multiple locations including the United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Italy, Japan, South Korea, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, United States, Kuwait, Lithuania, Oman, Greece, Croatia, Romania, Bulgaria, Estonia, Cyprus, Qatar, Slovakia, Slovenia, Latvia, Thailand, Luxembourg, Georgia, Malaysia, Hungary, Taiwan, and Réunion. If your area is not listed, contact us for potential alternative shipping options.

What is the shipping duration?

Please allow 2-3 business days for order preparation before shipping. Delivery time typically ranges between 5-10 days, contingent upon your shipping address. Please note that e-commerce volume increases may potentially cause shipping delays.

Will I receive a tracking number?

Yes, we furnish a tracking number for every order. Once your order is fulfilled, the tracking number will be sent to your provided email address.

Can I cancel my order?

Certainly, you can cancel your order within 24 hours of creation. Kindly reach out via email for order cancellation requests.

For any further inquiries, feel free to contact us at scruchy.info@gmail.com.